Global Emergency Assistance
Airport Lounge Access
Visa Infinite and Visa Signature cardholders are eligible to receive airport lounge access through LoungeKey. There is no need to register prior to visiting the lounge; simply present your Visa Infinite or Visa Signature card to the lounge staff for the lounge staff to process your visit. To view the lounges in the program, and to sign up for the mobile app, visit:
There are over 1000 lounges globally to choose from. If you bring any additional guests with you into the lounge, you will be billed by LoungeKey directly to your Visa Infinite or Visa Signature card at USD $27 per guest per visit.
Use your Visa Infinite or Visa Signature card to pay for your travel and there’s no need to buy travel insurance.
Please visit our insurance site here to navigate the following:
- International Medical & Travel Assistance: Download the brochure about your Visa International Medical & Travel Assistance Services.
- Contact us: For free pre-travel advice or when medical, travel or insurance assistance is needed.
- Insurance Benefits: Determine your benefits and download your certificates by verifying your card.
For further assistance, please call one of the below numbers:
International Direct Dialling: +971 4 361 1234
Please refer to the terms and conditions or contact your issuer for the full program terms and conditions and specific coverage levels.